Terms & Conditions

Welcome to OneUP. By using our website and placing an order, you agree to the following Terms & Conditions.

1. Services

OneUP provides social media marketing (SMM) services designed to help increase engagement across supported social media platforms. We do not guarantee permanent results, as platform policies may change at any time.

2. Orders

Please ensure that all information submitted with your order is accurate. Incorrect usernames, private accounts, or invalid links may delay or prevent order completion.

3. Delivery

Most orders begin within a few minutes. However, delivery times may vary depending on the selected service and current demand.

4. Refund Policy

Refunds are only issued for orders that cannot be completed due to our system or provider issues. Completed or partially completed orders are generally not eligible for refunds.

5. Refill Policy

Some services include a refill guarantee, while others do not. Please read each service description carefully before placing an order.

6. Customer Support

Our support team is available to assist you with any questions or issues. We aim to respond as quickly as possible.

7. User Responsibility

Users are responsible for complying with the Terms of Service of the social media platforms they use. OneUP is not responsible for account restrictions or policy violations imposed by third-party platforms.

8. Changes

We reserve the right to update these Terms & Conditions at any time without prior notice.

Thank you for choosing OneUP.