General

General Support

Welcome to OneUP Support Center. Our goal is to provide a smooth and reliable experience for all our customers. Please read the following information before placing an order.

Order Information

By placing an order on OneUP, you agree to follow our Terms & Conditions, Privacy Policy, and Refund Policy. We recommend reading these policies carefully before using our services.

Service Availability

Our services are available 24/7. Delivery times may vary depending on the selected service, system load, and social media platform conditions.

Order Processing

Please make sure that the username, profile link, and order details you provide are accurate. Incorrect or private accounts may cause delays or prevent order completion.

Delivery Time

Most orders start within a few minutes. However, some services may require additional processing time depending on demand and provider availability.

Customer Support

If you experience any issue with your order, our support team is ready to help. We aim to respond as quickly as possible and resolve all issues efficiently.

Service Updates

Service prices, availability, and delivery speeds may change without prior notice as we continuously improve our platform and adapt to social media platform updates.

Important Notice

OneUP is not affiliated with Instagram, Facebook, TikTok, YouTube, X (Twitter), or any other social media platform. Users are responsible for complying with the terms and policies of these platforms.


⚠️ Important

To ensure faster order processing, please disable the "Flag for Review" feature in your Instagram account before placing your order.

How to disable it:

1. Go to Settings and Activity.

2. Select Follow and Invite Friends.

3. Turn OFF the "Flag for Review" option.

📷 Illustration: 



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